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18.11.2019 - Public consultation on the proposed closure of York House Surgery Premises

For some time the practice has been experiencing difficulty in managing at the separate premises at  York House Surgery which has now merged with Argyle Street Medical Centre.  We have operated from two locations but we are unable to recruit Clinicians to be able to run both sites effectively and safely. All our patients deserve to receive a high quality healthcare service but for a number of reasons we are not able to deliver the services that are necessary from both sites. Therefore, we have made a request to Heywood, Middleton and Rochdale CCG to close our York House site.

For the Partners at Heywood Health, the decision to request the closure of the branch surgery has not been taken lightly. Over the past 18 months, we have tried various solutions to keep York House open. However, the national shortage of GPs has led to difficulty in recruiting permanent doctors. In addition, provision of modern primary healthcare is becoming increasingly difficult and delivery on two sites is no longer sustainable. As GPs we are primarily concerned with the well-being of our patients. We believe that by centralising services on a single site at Argyle Street Surgery, we will be able to offer a more flexible, efficient GP service with better access for our patients. We welcome your views.

A consultation will begin on Tuesday 17th December 2019 at St James Parrish Hall, Tower Street, Heywood,
OL10 1HN
 on the proposed closure of York House Surgery.

You can take part by completing a short questionnaire to let us know your views.

Please find below a link to an online survey regarding the proposal:





Due to unforeseen circumstances,

York House Surgery

Will temporarily have revised opening times with immediate effect


8.00am - 3.00pm


8.00am - 3.00pm


8.00am - 3.00pm








Our full services will continue as normal at Argyle Street Medical Centre

 these are available to ALL our patients


Thank you for being a patient patient.


As of Monday 2nd September:


We will be offering a
appointment system


From 8:30-9:30am daily (Maximum of 45 appointments)


**Argyle Street Surgery Only**


Pre-bookable appointments can be made in the afternoon


For more information, please read this leaflet: Sit and Wait Leaflet


Share for You

From February 2019 your GP records will be available to view to other health and social care professionals outside the GP surgery directly involved in your care. Please visit for more information.


*Our New Online Triage Service*

Click the following banner to contact your GP online and get health advice:

Online Triage

Welcome to Heywood Health

(Argyle Street Medical Centre & York House Surgery)

The doctors and staff at Heywood Health are proud to offer the highest standard of patient-centred healthcare.  The Practice merged on the 1st November 2016 allowing us to offer appointments and services across both sites. We are currently a 4 Partner practice with 3 salaried GP's. We are a training practice and currently have 2 Registrars. We also accommodate medical students.

Our nursing team run many clinics across both sites including the management of chronic diseases such as asthma and diabetes, and also offer a wide variety of other medical services including minor surgery, childhood vaccinations and well-person check-ups.

We are signed up to the 'Minor Ailment Scheme' run by the pharmacies - contact our reception team for further details.

*From the 20th September 2017,  a new Triage Service will be implemented across Heywood, Middleton and Rochdale. Please read the following document for more information:

New Reception Guidelines

Due to the increasing number of non-attendances, we have updated our 'Did Not Attend' Policy:

DNA Policy 2017/18

Websites of Interest

 a                     a                 bardoc logo           


Primary Care Academy                Our Rochdale             


Patient Access

You can now book appointments and order repeat prescriptions online via Patient Access.

Please click the link below if you are registered, or contact reception to sign up.

Patient Access

Please ensure we have your up to date mobile phone number as we now have the

facility to send out appointments and general information via SMS text messages.



NHS 111 online

A new digital service is live in Greater Manchester. It provides access to urgent care services for people who prefer to

engage using their computer, mobile phone or other digital device.

Provided by NHS Digital, 111 online  uses the same clinical assessment and triaging tools that support the national NHS 111 telephone service.

NHS 111 Online

Non-Attendance of Appointments

If you are unable to attend your appointment please contact the surgery as soon as possible to rearrange/cancel OR reply ‘CANCEL’ to the text message appointment reminder.

Many hours of appointment time is wasted every month due to patients not attending.

Heywood Health takes a Zero Tolerance approach to patients who repeatedly miss their appointments. If 3 appointments are missed within a year the matter will be discussed and there is the possibility that the patient will be removed from the practice list.


Important Numbers

Argyle Street

Phone Number: (01706) 628628

Fax: (01706) 627706


York House

Phone Number: (01706) 628628

Fax: (01706) 620800


NHS 111

Telephone 111 (24 Hours) for telephone advice


7 Day Access

Phone Number: (0161) 763 8292

Dental Urgent Care

Urgent In hours Care: (01706) 676 367

Urgent Out of hours Care: (0161) 763 8941


Patient Information


Please remember to ask the reception team if you would like to register for our on-line services.

If you have any information or communication needs that you want us to know about ie large print information - please speak to our reception team so we can record your preferred method of contact and ensure you can receive your health information in a format you can understand.


(Site updated 28/11/2019)
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