UPDATE-HIGH RISK PATIENTS
We are receiving a number of queries with regards to what is considered high risk.
There are 2 phases to identify those of you who are at very high risk from Covid-19 and will need to follow a process called shielding which goes beyond social isolation and distancing. Shielding involves staying at home for 3 months with no direct contact with anyone unless absolutely necessary.
The first phase is being carried out centrally by the NHS and hospitals. Any patients identified as very high risk will receive a letter this week giving advice on what measures should be taken and the support available.
The second phase will involve the practice identifying patients from our clinical system who fit the criteria for very high risk. This will probably take place next week with text/letters then sent out with regard to shielding.
If you know you need to self-isolate due to the current COVID19 outbreak and your employer has requested a note, please follow this link and NHS111 will provide the necessary certification. If the service is busy please keep trying.
Update (March 2020)
- We now have an In-House Phlebotomist, with appointments available Monday-Friday
- A new GP will be starting with us on 11.03.2020
- A new Practice Nurse will be starting with us from April
Please note patients will no longer be able to access the York House Surgery site after 31st March 2020
As many of you will know, for some time, the practice has been having trouble in managing and sustaining two sites for Heywood Health. All our patients deserve a high-quality healthcare service but because of staffing issues, we are unable to sustain the services at two sites.
We made a request to Heywood, Middleton and Rochdale CCG to consider an application to transfer all services to Argyle Street Medical Centre and close the York House Surgery site. Following a period of public consultation, this proposal has been approved and Heywood Health will close its York House Surgery site.
All services will be delivered from;
Argyle Street Medical Centre
141 Argyle Street
Telephone access remains the same on: 01706 628628
The Practice Website is: www.argylestreetmedicalcentre.co.uk
Between 1st - 31st March there will be no clinical appointments delivered from the York House Surgery site, however there will be staff available during this time to support patients regarding signposting to Argyle Street Medical Centre and to answer any questions you might have about this change.
Public Transport (163 bus)
The 163 bus runs between Heywood centre and Argyle Street Medical Centre and runs at frequent intervals of not more than 10 minutes during the practices core opening hours.
The timetable and route map can be found on the Transport for Greater Manchester Website at www.tfgm.com . The exact link to the details for this bus is:
We would hope that all of our patients choose to remain with us, however, should you feel it is more appropriate for your needs to register with another GP practice, there are other practices in the local area. Information regarding other practices and how to re-register is available here: www.nhs.uk
If you have any questions about this site closure and how you may be affected, please do not hesitate to contact the practice directly
The new NHS App is now available to download (2020)
The new, simple and secure way to access a range of NHS services on your smartphone or tablet.
Use the NHS App to:
- book and manage appointments at your GP surgery
- order repeat prescriptions
- check your symptoms
- find out what to do when you need help urgently
- view your GP medical record securely
- register to be an organ donor
- choose how the NHS uses your data
For more information, please visit: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
From February 2019 your GP records will be available to view to other health and social care professionals outside the GP surgery directly involved in your care. Please visit http://www.hmrshareforyou.nhs.uk for more information.
*Our New Online Triage Service*
Click the following banner to contact your GP online and get health advice:
Welcome to Heywood Health
(Argyle Street Medical Centre & York House Surgery)
The doctors and staff at Heywood Health are proud to offer the highest standard of patient-centred healthcare. The Practice merged on the 1st November 2016 allowing us to offer appointments and services across both sites. We are currently a 4 Partner practice with 3 salaried GP's. We are a training practice and currently have 2 Registrars. We also accommodate medical students.
Our nursing team run many clinics across both sites including the management of chronic diseases such as asthma and diabetes, and also offer a wide variety of other medical services including minor surgery, childhood vaccinations and well-person check-ups.
We are signed up to the 'Minor Ailment Scheme' run by the pharmacies - contact our reception team for further details.
*From the 20th September 2017, a new Triage Service will be implemented across Heywood, Middleton and Rochdale. Please read the following document for more information:
Due to the increasing number of non-attendances, we have updated our 'Did Not Attend' Policy:
DNA Policy 2017/18
Websites of Interest
You can now book appointments and order repeat prescriptions online via Patient Access.
Please click the link below if you are registered, or contact reception to sign up.
Please ensure we have your up to date mobile phone number as we now have the
facility to send out appointments and general information via SMS text messages.
NHS 111 online
A new digital service is live in Greater Manchester. It provides access to urgent care services for people who prefer to
engage using their computer, mobile phone or other digital device.
Provided by NHS Digital, 111 online uses the same clinical assessment and triaging tools that support the national NHS 111 telephone service.
Non-Attendance of Appointments
If you are unable to attend your appointment please contact the surgery as soon as possible to rearrange/cancel OR reply ‘CANCEL’ to the text message appointment reminder.
Many hours of appointment time is wasted every month due to patients not attending.
Heywood Health takes a Zero Tolerance approach to patients who repeatedly miss their appointments. If 3 appointments are missed within a year the matter will be discussed and there is the possibility that the patient will be removed from the practice list.
Phone Number: (01706) 628628
Fax: (01706) 627706
Phone Number: (01706) 628628
Fax: (01706) 620800
Telephone 111 (24 Hours) for telephone advice
7 Day Access
Phone Number: (0161) 763 8292
Dental Urgent Care
Urgent In hours Care: (01706) 676 367
Urgent Out of hours Care: (0161) 763 8941
Please remember to ask the reception team if you would like to register for our on-line services.
If you have any information or communication needs that you want us to know about ie large print information - please speak to our reception team so we can record your preferred method of contact and ensure you can receive your health information in a format you can understand.
(Site updated 25/03/2020)